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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dorie Mattson

Dorie Mattson

July 29, 2024

5  out of  5
rating by Dorie Mattson
"I am pleased to recommend my State Farm Insurance Agent, John Mach & his reliable associates to those in Orange County. John is bright and caring and has provided many helpful insights to me on my car and home owners insurance through the years. His advice in the field of insurance, and has helped me make good decisions and his office is conveniently located. I am pleased to recommend John Mach of State Farm Insurance."
We responded:
"Hi Dorie, Thanks a lot for your wonderful review! I'm glad to hear that our advice on your car and homeowners insurance has been helpful over the years. It's great to know you find our office conveniently located and our team reliable. We're always here for any future needs or questions you might have! - John Mach - State Farm Insurance Agent, Anaheim, CA"
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Cliff Hart

February 14, 2024

5  out of  5
rating by Cliff Hart
"When your transportation is down , & you might be down, literally, & physically. Mr. John Mach & his reliable, trusted associates are there every step of the way & answered all of my concerns , and there were many about the process. The end result. 💯 % satisfied & grateful for a Great Insurance Team. Thanks, John & State Farm . The Hart family"
We responded:
"Cliff, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback. At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Savio Doshi

December 2, 2023

5  out of  5
rating by Savio Doshi
"Been with State Farm for 20+ yrs and with John Mach for the past 7 yrs since I moved to CA. Joan Morgan & Lilly Garcia are amazing . They listen to their clients and what their needs are. I would high recommend them as your agents. Thank you! for being amazing ."
We responded:
"Savio, thank you for the kind review! Joan & Lily are amazing, and we're thrilled they made such a positive impact. Your support means a lot to us!"
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J V

November 4, 2023

5  out of  5
rating by J V
"Joan and John are great. I've been with them for years. Always professional. I appreciate the quick responses and concerns. My rates are low for full coverage. I will always highly recommend State Farm Insurance. Thanks for so many years of your time and appreciation. To many more. January Valeo"
We responded:
"Thank you, January, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Joan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Emma Nguyen

September 30, 2023

5  out of  5
rating by Emma Nguyen
"John and his team was really helpful when my car was in repair and need assistance finding a rental car. The team was always helpful and provide any assistance that i need. I have been with State Farm over 45 years and i am hoping to be with John and Joan and State Farm another 45 years. They are a great team when you need them the most."
We responded:
"Emma, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Tog Valizada

September 10, 2023

5  out of  5
rating by Tog Valizada
"I know we can always rely on John Mach. Especially when things happen unexpectedly and you really need your agent. He personally makes sure his clients are taken care of, and his office staff are amazing. Definitely recommend reaching out to them for your insurance needs!"
We responded:
"Tog, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Cristina Chavarin

July 21, 2023

5  out of  5
rating by Cristina Chavarin
"The service always exceeds expectations. They’re great!"
We responded:
"Thank you so much for the wonderful feedback Cristina! We are happy that we can assist you with your everyday insurance needs. Cheers!"
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Sally Casares

June 12, 2023

5  out of  5
rating by Sally Casares
"I’ve only been with this agent for two months, but he and his entire staff Lily and Joan are very very good well respectful people. I would definitely recommend his office to any of my family and friends✌🏼"
We responded:
"Thank you for the wonderful review, Sally! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Chris Silver

May 4, 2023

5  out of  5
rating by Chris Silver
"The State Farm office of John Mach has recently been such a source of comfort for me as I lost my husband in January of this year. I received such compassionate service every time I called during this most emotionally challenging time. They answered my questions and concerns promptly and with any options that were available to me. John and Joan are a great team and I am so glad that have been lucky enough to have them as my agents."
We responded:
"We love seeing reviews like this, Chris! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Pauline

May 3, 2023

5  out of  5
rating by Pauline
"John provides fast and the best quotes as possible for my home and auto policy. He even gives me advices about the umbrella policy that could also give me more discount. At the end of the day choosing State Farm was the best choice. Come to John for your future insurance policy. Best services!"
We responded:
"Thank you for the wonderful feedback Pauline! We are so happy that you are part of our State Farm family. We appreciate you! "
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Carrie Wall

April 21, 2023

5  out of  5
rating by Carrie Wall
"My family has been insured by State Farm for 35 years. Over the years, life has happened and State Farm has been there to bail us out. Most recently, an elderly gentleman pulled out in front of my daughter, totaling her car. Within two weeks, not only was money back in her bank account to pay for her replacement car, but she received more than she thought she would. Additionally, though State Farm is a big company, I can email or call Joan Morgan and get a prompt, helpful, and friendly response by day's end. It's so nice to know that there is a consistent person I can call when I have any questions about my insurance. Joan has my back and I'm so grateful. Great job, Joan, and great job, State Farm!"
We responded:
"Thank you, Carrie, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Joan, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Susie Johnson

February 15, 2023

4  out of  5
rating by Susie Johnson
"State Farm and the office of my agent, John Mach and associate Joan Morgan, were so helpful when my granddaughter's car was stolen and totaled while visiting in Northern Calif at the end of 2022. We live in So Calif and she has never had to file a claim before. Agents walked her thru remotely filing all the paperwork, from the claim and getting a rental car to getting her settlement to purchase a new car. Thank you, John, Joan and State Farm, the whole team took great care of her."
We responded:
"Thank you so much for the wonderful compliment, Susie! It is a pleasure serving you and your love ones. Thank you for being part of our family! Cheers!"
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Jamie Woods

September 15, 2022

5  out of  5
rating by Jamie Woods
"Thank you very much state farms everyone is so nice and caring and I appreciate everything you guys have done for me."
We responded:
"Jamie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Larry Lam

August 26, 2022

5  out of  5
rating by Larry Lam
"I highly recommend John Mach at State Farm. I’ve been working with John for several years now. I know I can always count on him for my insurance needs. He’s always thorough and very patient."
We responded:
"Thank you, Larry, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Jessica Alvarez

July 21, 2022

5  out of  5
rating by Jessica Alvarez
"This office is by far the most professional the dedication when calling an having a question or update to my account Joan M an Lillian are by far amazing. Would highly recommend this office to anyone!!! Thank you guys for showing that people do take what they do serious!"
We responded:
"Thank you so much Jessica for the wonderful comment! Joan and Lily are one of the best in the industry and we are so happy that we can assist you with your needs. We appreciate you very much. Cheers!"
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Tom Lavoie

July 2, 2022

5  out of  5
rating by Tom Lavoie
"Have had State Farm insurance for my auto and home policies in Northern California and Socal with John Mach's office. I have 2 kids on my policy as well. What separates State Farm for me is the relationship with John Mach and the best claim service I have seen. John and team have always been responsive to my needs and a pleasure to team with."
We responded:
"Thank you for the wonderful review, Tom! We are happy to hear that we were able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Morimoso

May 16, 2022

5  out of  5
rating by Morimoso
"Fantastic SERVICE! I have been with John in his State Farm office for about 7 years. I should have written this review long time ago. John is always available and reachable for all of our needs. He is the reason we are with State Farm. I will recommend him to everyone in my circle. Thanks again John."
We responded:
"Thank you Mori for the fantastic feedback! We are so glad that we are able to assist you and your family. Thank you for being so wonderful!"
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Eric Stromwall

May 3, 2022

5  out of  5
rating by Eric Stromwall
"I highly recommend State Farm. Ive had 6 policies with John Mach's office every since I can remember & wouldn't have it any other way."
We responded:
"We love seeing reviews like this, Eric! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Robin Birakos

April 15, 2022

5  out of  5
rating by Robin Birakos
"I would give John Mach 10 stars if that was a "thing" but alas, it's a 5 star max model. So here is 5 stars for hands-down the best Insurance Agent I have ever worked with. I called the local State Farm Office after failing to get a quote online and they put me through to John. He took the information that he needed to go to his Underwriting Department and when they did not want to write us, he called his friends in the industry until he found a broker with a company that would. Who does that? Well suffice it to say, my good neighbor at State Farm, John Mach does! He went so far above and beyond to help us. I really cannot recommend him enough."
We responded:
"Thank you for the wonderful review, Robin! I truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting me with your insurance needs and I am happy to have you as part of our State Farm family!"
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ann ruiz

April 14, 2022

5  out of  5
rating by ann ruiz
"Always Friendly and Professional service, “EXCELLENT”experience every time, thank you!!!🤗"
We responded:
"Thank you so much for the wonderful feedback Ann! We certainly appreciate that you and your family have been part of our State Farm experience for so many years and we look forward to many more years to come! Cheers!"
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Sal Ramirez

July 19, 2021

5  out of  5
rating by Sal Ramirez
"Having Agent John Mach and his amazing staff to handle my insurance needs over the years have been wonderful. John provides a lot of updated information for your family and personal needs. He is always willing to assist you at any time. His staff is excellent and focus on your concerns or questions and makes you a priority. They will always greet you at their front door with all a smile!"
We responded:
"Thank you so much for the wonderful compliment Sal! It's a honor and a privilege to assist you and your family through out the years. You definitely brighten up the office every time you stop by. We love seeing you! Thank you again and we are looking for many more years ahead!"
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Ricky de la Torre

May 11, 2021

5  out of  5
rating by Ricky de la Torre
"I was talking with John Mach and he asked me about refinancing my home. John works with Quicken Loans and had explained how the process worked and how much money I could save. The process was simple and painless, closed the loan in less than 10 days and am saving quite a bit of money! Thank you John, your staff and the Quicken Loans Team for your help, professionalism and empathy during this process. In fact, it was such a great experience, I have referred John to family and friends. My only regret was I wish I had done this sooner!!!"
We responded:
"Thank you for such a wonderful review, Ricky! Here at John Mach State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
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Jacob Fosdick

April 26, 2021

5  out of  5
rating by Jacob Fosdick
"I've been with state farm for many years and Joan is always on top of it whenever I have any questions about my policy."
We responded:
"Thank you for the wonderful review, Jacob! Joan is a fantastic asset to our team and we’re happy to hear she is always able to help you with your insurance needs."
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Amanda Hay

April 7, 2021

5  out of  5
rating by Amanda Hay
"I just wanted to say thanks again for your excellent service no matter how busy you were Liliana Garcia even on your day off yet you took the time to help me get through my panic attack when some one hit my car and took off I didn’t know who to call first but you and you help me get through this situation, and I just wanted to thank John Mach for taking time from his busy schedule and called me to see how I was doing that is much appreciated it feels like you both are a part of my family and thank you StateFarm from the bottom of my heart theirs only five stars here but I want to give you 100 stars Happy Cambodian New Year everyone at StateFarm from my family to yours!!!"
We responded:
"Thank you for telling us about your experience with us, Amanda! Liliana is a wonderful talent and we feel lucky to have her on board. Please let us know if you have any questions about your insurance policies or anything else! Here at John Mach State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
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Caryl Escobar

April 1, 2021

5  out of  5
rating by Caryl Escobar
"I just wanted to thank Joan P Morgan for all her hard work. Joan will go beyond her duties to get the answears I need Joan will call back when I tell her that I will get the information she needs in order for her to help me with my needs . The Best Insurance Co I've worked with very professional just wanted to congratulate Joan ,Lillian and John you guys make a great team Thank You So Much Caryl Escobar"
We responded:
"Thank you so much for the wonderful compliment Caryl! We definitely appreciate you as well and we am ecstatic that we are able to serve your needs. Thank you for being part of our State Farm Family!"