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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cliff Hart

February 14, 2024

5  out of  5 rating by Cliff Hart
"When your transportation is down , & you might be down, literally, & physically. Mr. John Mach & his reliable, trusted associates are there every step of the way & answered all of my concerns , and there were many about the process. The end result. 💯 % satisfied & grateful for a Great Insurance Team. Thanks, John & State Farm . The Hart family"
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Savio Doshi

December 2, 2023

5  out of  5 rating by Savio Doshi
"Been with State Farm for 20+ yrs and with John Mach for the past 7 yrs since I moved to CA. Joan Morgan & Lilly Garcia are amazing . They listen to their clients and what their needs are. I would high recommend them as your agents. Thank you! for being amazing ."
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November 4, 2023

5  out of  5 rating by J V
"Joan and John are great. I've been with them for years. Always professional. I appreciate the quick responses and concerns. My rates are low for full coverage. I will always highly recommend State Farm Insurance. Thanks for so many years of your time and appreciation. To many more. January Valeo"
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Emma Nguyen

September 30, 2023

5  out of  5 rating by Emma Nguyen
"John and his team was really helpful when my car was in repair and need assistance finding a rental car. The team was always helpful and provide any assistance that i need. I have been with State Farm over 45 years and i am hoping to be with John and Joan and State Farm another 45 years. They are a great team when you need them the most."
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Tog Valizada

September 10, 2023

5  out of  5 rating by Tog Valizada
"I know we can always rely on John Mach. Especially when things happen unexpectedly and you really need your agent. He personally makes sure his clients are taken care of, and his office staff are amazing. Definitely recommend reaching out to them for your insurance needs!"
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Cristina Chavarin

July 21, 2023

5  out of  5 rating by Cristina Chavarin
"The service always exceeds expectations. They’re great!"
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Sally Casares

June 12, 2023

5  out of  5 rating by Sally Casares
"I’ve only been with this agent for two months, but he and his entire staff Lily and Joan are very very good well respectful people. I would definitely recommend his office to any of my family and friends✌🏼"
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Chris Silver

May 4, 2023

5  out of  5 rating by Chris Silver
"The State Farm office of John Mach has recently been such a source of comfort for me as I lost my husband in January of this year. I received such compassionate service every time I called during this most emotionally challenging time. They answered my questions and concerns promptly and with any options that were available to me. John and Joan are a great team and I am so glad that have been lucky enough to have them as my agents."
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May 3, 2023

5  out of  5 rating by Pauline
"John provides fast and the best quotes as possible for my home and auto policy. He even gives me advices about the umbrella policy that could also give me more discount. At the end of the day choosing State Farm was the best choice. Come to John for your future insurance policy. Best services!"
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Carrie Wall

April 21, 2023

5  out of  5 rating by Carrie Wall
"My family has been insured by State Farm for 35 years. Over the years, life has happened and State Farm has been there to bail us out. Most recently, an elderly gentleman pulled out in front of my daughter, totaling her car. Within two weeks, not only was money back in her bank account to pay for her replacement car, but she received more than she thought she would. Additionally, though State Farm is a big company, I can email or call Joan Morgan and get a prompt, helpful, and friendly response by day's end. It's so nice to know that there is a consistent person I can call when I have any questions about my insurance. Joan has my back and I'm so grateful. Great job, Joan, and great job, State Farm!"
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Nathan Kowarsky

March 20, 2023

5  out of  5 rating by Nathan Kowarsky
"John’s always gone above and beyond for me. Would recommend."
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Susie Johnson

February 15, 2023

4  out of  5 rating by Susie Johnson
"State Farm and the office of my agent, John Mach and associate Joan Morgan, were so helpful when my granddaughter's car was stolen and totaled while visiting in Northern Calif at the end of 2022. We live in So Calif and she has never had to file a claim before. Agents walked her thru remotely filing all the paperwork, from the claim and getting a rental car to getting her settlement to purchase a new car. Thank you, John, Joan and State Farm, the whole team took great care of her."
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Jamie Woods

September 15, 2022

5  out of  5 rating by Jamie Woods
"Thank you very much state farms everyone is so nice and caring and I appreciate everything you guys have done for me."
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Larry Lam

August 26, 2022

5  out of  5 rating by Larry Lam
"I highly recommend John Mach at State Farm. I’ve been working with John for several years now. I know I can always count on him for my insurance needs. He’s always thorough and very patient."
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Jessica Alvarez

July 21, 2022

5  out of  5 rating by Jessica Alvarez
"This office is by far the most professional the dedication when calling an having a question or update to my account Joan M an Lillian are by far amazing. Would highly recommend this office to anyone!!! Thank you guys for showing that people do take what they do serious!"
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Tom Lavoie

July 2, 2022

5  out of  5 rating by Tom Lavoie
"Have had State Farm insurance for my auto and home policies in Northern California and Socal with John Mach's office. I have 2 kids on my policy as well. What separates State Farm for me is the relationship with John Mach and the best claim service I have seen. John and team have always been responsive to my needs and a pleasure to team with."
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May 16, 2022

5  out of  5 rating by Morimoso
"Fantastic SERVICE! I have been with John in his State Farm office for about 7 years. I should have written this review long time ago. John is always available and reachable for all of our needs. He is the reason we are with State Farm. I will recommend him to everyone in my circle. Thanks again John."
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Eric Stromwall

May 3, 2022

5  out of  5 rating by Eric Stromwall
"I highly recommend State Farm. Ive had 6 policies with John Mach's office every since I can remember & wouldn't have it any other way."
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Robin Birakos

April 15, 2022

5  out of  5 rating by Robin Birakos
"I would give John Mach 10 stars if that was a "thing" but alas, it's a 5 star max model. So here is 5 stars for hands-down the best Insurance Agent I have ever worked with. I called the local State Farm Office after failing to get a quote online and they put me through to John. He took the information that he needed to go to his Underwriting Department and when they did not want to write us, he called his friends in the industry until he found a broker with a company that would. Who does that? Well suffice it to say, my good neighbor at State Farm, John Mach does! He went so far above and beyond to help us. I really cannot recommend him enough."
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ann ruiz

April 14, 2022

5  out of  5 rating by ann ruiz
"Always Friendly and Professional service, “EXCELLENT”experience every time, thank you!!!🤗"
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Sal Ramirez

July 19, 2021

5  out of  5 rating by Sal Ramirez
"Having Agent John Mach and his amazing staff to handle my insurance needs over the years have been wonderful. John provides a lot of updated information for your family and personal needs. He is always willing to assist you at any time. His staff is excellent and focus on your concerns or questions and makes you a priority. They will always greet you at their front door with all a smile!"
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Ricky de la Torre

May 11, 2021

5  out of  5 rating by Ricky de la Torre
"I was talking with John Mach and he asked me about refinancing my home. John works with Quicken Loans and had explained how the process worked and how much money I could save. The process was simple and painless, closed the loan in less than 10 days and am saving quite a bit of money! Thank you John, your staff and the Quicken Loans Team for your help, professionalism and empathy during this process. In fact, it was such a great experience, I have referred John to family and friends. My only regret was I wish I had done this sooner!!!"
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Jacob Fosdick

April 26, 2021

5  out of  5 rating by Jacob Fosdick
"I've been with state farm for many years and Joan is always on top of it whenever I have any questions about my policy."
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Amanda Hay

April 7, 2021

5  out of  5 rating by Amanda Hay
"I just wanted to say thanks again for your excellent service no matter how busy you were Liliana Garcia even on your day off yet you took the time to help me get through my panic attack when some one hit my car and took off I didn’t know who to call first but you and you help me get through this situation, and I just wanted to thank John Mach for taking time from his busy schedule and called me to see how I was doing that is much appreciated it feels like you both are a part of my family and thank you StateFarm from the bottom of my heart theirs only five stars here but I want to give you 100 stars Happy Cambodian New Year everyone at StateFarm from my family to yours!!!"
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Caryl Escobar

April 1, 2021

5  out of  5 rating by Caryl Escobar
"I just wanted to thank Joan P Morgan for all her hard work. Joan will go beyond her duties to get the answears I need Joan will call back when I tell her that I will get the information she needs in order for her to help me with my needs . The Best Insurance Co I've worked with very professional just wanted to congratulate Joan ,Lillian and John you guys make a great team Thank You So Much Caryl Escobar"